Victoria Animal Control in 122 Perimeter Road

Customer Reviews about Victoria Animal Control:

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  If I could I would put no stars. I had the worst experience ever here. I went to adopt a dog Monday 7/18. I saw the cutest little puppy. I wanted her right away and felt a connection with her. I was told she was a shepherd mix and 4 months old. I went home and showed my daughter a picture of the puppy and promised to get her. We went the next day and my daughter saw the puppy and we were told she needed to be spayed, microchiped, and get a rabies shot. She would be available for adoption Thursday and we can pay then. We told them we would be back Friday instead because we were going out of town. I asked if the puppy would be ready Friday. They said yes. I was excited and waited until Friday but when we went they had just closed so I waited until Monday. That's 5 business days. We went to go pick her up and were very disappointed. They made a last minute phone call to the Vet and said we would have to wait the next day because she had to be spayed with their Vet. I saw the paper over the counter and noticed the puppy was a Rottweiler mix and was 6 wks. I had no idea and was confused about the misleading information. I got very upset because I really wanted her that day and they wouldn't release her. A lady came out and said I spoke to you and told you she wouldn't be available for adoption until Friday. I said right and I expected to take her home. I walked out because I was fed up, then my roommate tried to see if we could somehow take her home today. I went back inside and asked if we could sign a 30 day sterilization agreement. They said they don't do that. The lady started to raise her voice at me and I said I'm not going to argue with you. She said I'm not going to argue with you in a loud voice. I stood there upset and she ignored me and asked if my roommate needed anything to let her know. We left and I didn't feel comfortable going back there. I felt sad for the puppy, and sad for disappointing my daughter. I'm pretty sure the puppy will get euthanized due to this. The puppy is too young to get spayed. The service is bad, place smells and it's not clean. They all look unhappy to work there. They are very inconsistent and don't explain the process of adoption at all. There was no paperwork besides getting my name off my ID to say I was interested in her. They said she was available but meant to start the spay, microchip process. They definitely should of explained that when I told them I wanted her. I will never go back there and I hope nobody does. They have no compassion for animals. If they did they would be more than happy to provide good homes for those precious dogs. I did wind up going to Adopt a Pet and adopting a terrier mix.
  By Michelle L, August 16, 2017
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  They are polite and helpful. They cannot help that animals have to be euthanized because there are just too many. If people would neuter their animals then we wouldn't have these issues. All they are trying to do is their job.
  By Anne Williams, March 24, 2017
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  please save the pups from this horrible miserable unsanitary place
  By Robert Garcia, December 03, 2016

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About Victoria Animal Control in Victoria